Product
Everything from first ticket sold to last guest scanned.
TicketMax is built around the full lifecycle: configure inventory and pricing, sell online with trusted checkout, then run the door with QR tools and staff-friendly workflows—without bolting together five products.
How it fits together
Publish → sell → scan
One through-line from listing to settlement: you define types and limits once, guests buy through a standard card flow, and your team validates at the door with codes designed for throughput.
- 01Guided setup walks basics, venue, creative, and sales settings—including optional anonymous setup you can claim into an account later.
- 02Sales & discovery connect public listings with checkout, so marketing and operations share one source of truth.
- 03Door operations reuse the same ticket records for scan, walk-up, and check-in—aligned with how venues actually run the night.
At a glance
- Inventory
- Types & caps
- Checkout
- Stripe-backed
- Door
- QR & walk-up
- Ops
- Dashboard & analytics
Ticketing & listings
Configure what you sell and how it appears before a single card is charged.
Ticket types & caps
General admission, named tiers, and per-type inventory—plus per-order limits so a single checkout can’t drain your allocation.
Honest availability
Sales respect configured limits (including optional “total sold” caps per tier) so guests aren’t promised seats you can’t fulfill.
Venue & place context
Capture where the show lives during setup so listings and guest-facing pages stay coherent as you add dates or rooms.
Branded presentation
Cover imagery and presentation tuned for public event pages—so the first impression matches your night, not a generic template.
Checkout & payments
Online purchase flows that guests recognize, with records your team can trust after the fact.
Card checkout (Stripe)
Guests complete purchase on familiar card rails; orders tie back to ticket records and payment state for support and reconciliation.
Purchaser of record
Collect the basics you need at checkout—name, email, optional phone—so confirmations and door lookup stay straightforward.
Operational clarity
Payment and fulfillment status stay attached to each ticket, with room for staff notes when something needs a human decision.
Door, check-in & walk-up
Built for lines, staff handoffs, and mixed payment realities—not only perfect pre-orders.
QR validation
Each admission carries scannable identifiers—including shorter codes where that speeds up the line—so staff can move queues without guesswork.
Check-in trail
Mark guests as admitted with timestamps and staff attribution when you need accountability across a busy door team.
Walk-up sales
Support the real world: walk-up and at-the-door flows align with how venues actually settle the night—not only pre-sold web orders.
Discovery & distribution
Help audiences find shows and share links without maintaining a separate “events microsite.”
Public event directory
Published shows surface in a browsable, searchable listing with date context and ticketing cues—so fans can find what’s on sale.
Shareable event pages
Link straight to a live event experience with the assets and metadata you configured—ready for socials, mail, and partners.
Organizer dashboard
When you’re logged in, TicketMax surfaces the same operational areas your team uses week to week—events, tickets, analytics, and door tools—inside your organization context.
Live events hub
Jump from high-level event management into the specifics of a night—without losing the thread across a residency or series.
Tickets & analytics
See orders across events and open ticketing analytics when you’re tracking performance—not just door night-of.
Door settings & sales
Central place for how the door behaves: configure defaults, then run door sales and check-in when the room is live.
See pricing for your volume
Independent nights, recurring series, and venue partners have different settlement and throughput needs—review plans or talk to us about door complexity and payouts.